Shipping Policy
Welcome to Zestystyles!
At Zestystyles, operated by Balique Web Solutions Private Limited, we focus on providing a smooth and dependable order delivery experience. This policy outlines our shipping procedures, estimated delivery timelines, and key fulfillment details.
Throughout this document, "we," "us," and "our" refer to Balique Web Solutions Private Limited, while "you," "your," and "user" represent our valued customers. By placing an order, you acknowledge and agree to the shipping terms specified below.
Shipping Coverage
Shipping services are currently available exclusively within India. International deliveries are not supported at this time.
Order Processing & Dispatch
Order processing typically takes 1 to 2 business days, excluding weekends and public holidays. A confirmation email with the necessary shipping details will be sent once the order has been dispatched.
Estimated Delivery Timeframes
- Standard shipping generally takes 3 to 8 business days, depending on location and the logistics provider.
- Unexpected circumstances such as adverse weather, operational disruptions, or peak demand periods may sometimes cause delays beyond our control.
Unsuccessful Delivery Attempts
- Delivery attempts will be made up to three times if an incorrect address, recipient unavailability, or package refusal prevents successful delivery.
- If all attempts are unsuccessful, the package will be returned to us. A re-dispatch request can be made, though additional shipping charges may apply.
Handling Damaged or Missing Orders
- Damaged Shipments: If an order arrives damaged, our support team must be contacted within 48 hours with clear images of the issue for assistance.
- Lost Shipments: If an order is not delivered, we will coordinate with logistics partners to either arrange a replacement or initiate a refund.
Special Shipping Considerations
Certain products may require special handling due to size, weight, or fragility. Any such exceptions will be clearly mentioned on the respective product pages.
Need Help?
For any shipping-related inquiries, feel free to reach out to us at baliquewebsolutionspvtltd@gmail.com.
Thank you for choosing Zestystyles! We appreciate your trust and are always here to assist you.